Privacy Policy

1. Information We Collect

At Ignis Flare Xorian Studio, we collect information that you provide directly to us when you:

• Contact us for architectural design consultations
• Request quotes for residential architecture, interior design, or sustainable design consulting
• Subscribe to our newsletter or updates
• Participate in project surveys or feedback forms
• Use our 3D visualization or building permit services

Personal Information

This may include your name, email address, phone number, mailing address, project details, budget information, and any other information you choose to provide when engaging our services for contemporary residential design projects.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our architectural design services
• To communicate with you about your projects and our services
• To process service requests and manage client relationships
• To send you relevant updates about our contemporary residential design projects
• To comply with legal obligations and industry regulations
• To protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted contractors, consultants, and service providers who assist us in delivering our architectural services, including structural engineers, contractors, and permit processing services.

Legal Requirements

We may disclose information when required by law or in response to valid legal processes, such as court orders or government investigations.

Business Transfers

In the event of a merger, acquisition, or sale of our studio, your information may be transferred as part of the business assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Our security measures include:

• Encrypted data transmission and storage
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure handling of project documents and client files

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for extended periods as required by professional architectural standards and local building codes.

6. Your Rights and Choices

Under Canadian privacy laws, you have certain rights regarding your personal information:

Access and Correction

You have the right to request access to and correction of your personal information that we hold.

Consent Withdrawal

You may withdraw your consent for certain uses of your personal information, subject to legal and contractual restrictions.

Communication Preferences

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.